ROVER RMA instruments request form

If you have already checked with your ROVER distributor about the nature of the fault and the problem cannot be solved with a simple sw or plan of memory up-grade (terrestrial Tv channel list and Sat plans) or with a simple repair that can be made locally, in any case we suggest you to read the various "F.A.Q", to view our "News & videos" and the information on our "Technical support" section.

If the instrument is really amaged/faulty, fill in (or ask your vendor to fill in) the form to require an RMA (Return Material Authorization). The authorisation will be sent in approx two working days.

ROVER_RMA_request_FORM_for_ROVER_instruments_repair_05-2016

  • Click here if you want to download the application form to obtain the authorisation to send your meter back in pdf format (not editable),
  • Click here if you want to download the application form to obtain the authorisation to send your meter back in doc format (editable).

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 This is the example of the LETTER (RMA) you will receive
for the return of OUT of WARRANTY instruments

 ROVER_FAC_SIMILE_RMA_authorization_number_OUT_of_WARRANTY_05-2016


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This is the example of the LETTER (RMA) you will receive
for the return of UNDER WARRANTY instruments

 ROVER_FAC_SIMILE_RMA_authorization_number_UNDER_WARRANTY_06-2016


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This in the example of tht "SHIPMENT LABLE" that you will receive

ROVER_shipment_label_example_May_2014_EN





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