Do you have to repair a ROVER instrument (RMA)?

• If you have already checked with your ROVER distributor about the nature of the fault and the problem cannot be solved with a simple sw or plan of memory up-grade (terrestrial TV channel list and SAT plans) or with a simple repair that can be made locally, in any case we suggest you to read the various F.A.Q, to view our VIDEOS and the information on our SERVICE section;
• If the instrument is really amaged/faulty, fill in (or ask your vendor to fill in) the form to require an RMA (Return Material Authorization);
• The authorisation will be sent in approx two working days.

Note:

• Scroll the page to the end to donwload the RMA forms, pdf and doc format.

This is the example of the LETTER (RMA) you will receive
for the return of OUT of WARRANTY instruments:

This is the example of the LETTER (RMA) you will receive
for the return of UNDER WARRANTY instruments:

DOWNLOAD FILE:

Click here if you want to download the application form to obtain the authorisation to send your ROVER meter back in pdf format (not editable) (127.24 Kb)

Click here if you want to download the application form to obtain the authorisation to send your ROVER meter back in doc format (editable) (51.64 Kb)